For general billing questions, you may call our residential or business customer care centers:
Residential services and billing 800.921.8101
Business services and billing 800.921.8102
Experiencing trouble?
If you are experiencing trouble with any aspect of your Frontier service, the fastest way to receive prompt and attentive care is by submitting what we call a trouble ticket to the proper department. When you submit a trouble ticket, you will need the following information readily available so we can respond appropriately:
Account type (business or residential)
Billing account number or circuit ID number (when applicable)
Description of the trouble
Local contact name and number (our technician will need to contact you when they are dispatched to help you on your ticket)
Local Gardnerville office 775.782.0967
Submitting your trouble ticket
Please call the following numbers based on the trouble you are experiencing:
Basic phone service 800.921.8104
High speed internet service 800.239.4430
PRI/Metro E/Circuits 888.637.9620
PBX/Customer premise equipment 855.438.7273
Frontier Gardnerville services communities in:
Douglas County, Coleville, Markleeville, Smith Valley, Topaz, Walker and Yerington
775.782.0967
1520 Church St,
Gardnerville, NV 89410
Address:
1520 Church Street, Gardnerville NV 89410
Hours of Operation:
Monday – Friday 9am to 5pm
Phone:
775-782-0967
Email:
Important Contact Information
At Frontier, we do things a little differently than most communications companies. We want to be sure you receive the degree of attention you deserve. Please read through the following information to allow us to address your communications needs in a proper and timely manner.